What is the shelf life of the products?
Our products are all natural and do not contain preservatives, this means clean, dry hands must be used when touching all products to avoid contamination. Store products in a cool, dry area out of direct sunlight. Soap has a shelf life and needs to be used within one year, all other products have a shelf life and should be used within six months of purchase.
How should I store my soap?
Handmade soap is much different than store bought soap. Handmade soap contains glycerin, whereas store bought soap has purposely had the glycerin removed, making a harder bar. Handmade soap is much softer and must be kept dry between uses, in a draining soap dish where it will not sit in water. This ensures that your soap will last longer and not dissolve away.
A certain soap I want is sold out. When will it be back in stock?
All soaps are currently made in super small batches- each batch yields 18 bars. After the soap is made, it is cut into bars and allowed to sit out and 'cure' for 4 weeks. So fi you see a certain bar is sold out, it will most likely be back in stock in 2-3 weeks.
When will my order ship?
Orders usually ship within 2-7 days. First a shipping label is printed, which will create your tracking number immediately. After shipping labels are printed, they will be dropped off at USPS within one day. This is because sometimes I am packaging 10-30 orders in 'batch' shipments all in the same night, all by hand, all by myself! I try to package orders as quickly as I possibly can, and I'm so grateful for everyone's patience while doing so!
Still have questions? Contact us!